How to fix a frozen or unresponsive Android phone
Follow these steps to fix your unresponsive phone.
Because smartphones have become an almost indispensable part of our lives, our phones freezing and becoming unresponsive, especially at inconvenient times, is a major issue. Unless there is a major hardware problem, merely restarting the phone should solve the problem, however pinpointing the root of the problem to prevent it from recurring again may take longer. Here's what you should do if your Android phone freezes or becomes unresponsive.
Why is your Android phone frozen?
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There are several reasons why your Android phone often freezes and becomes unresponsive. It's more than likely a software issue caused by a faulty system or third-party app on newer phones. A lack of storage capacity may also cause your phone to stall, particularly when performing data-intensive operations such as snapping images.
Phones from a few years ago, as well as certain mid-range and entry-level handsets, may not have a powerful enough CPU to operate processor-intensive apps and games, or even the most recent version of Android OS. RAM management is also an issue, particularly with entry-level devices with 2 to 4GB of RAM, which may be insufficient.
Hardware faults are a less prevalent reason of a frozen Android phone, although touchscreen glitches can cause the phone to look unresponsive. If the problem is with the hardware, your only choice is to call an authorized service facility to have the phone serviced or replaced.
6 possible solutions for a frozen Android phone
Reboot your phone.
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Before you can figure out why your phone is freezing, you must first get it back up and running. By pushing and holding the power button until the gadget reboots, you can restart it. This may take some time, so hold down the power button until the phone restarts.
If the standard restart does not work, press and hold the power and volume down buttons at the same time. Hold the buttons down until the phone reboots.
Charge your Android device
If your phone does not start after you push and hold the power button, plug it in and wait before restarting it. Your phone may be unresponsive because its battery has died. There are other documented software problems that might cause your phone to shut down and not start when the battery is nearly empty but not completely depleted.
Examine the storage on your phone.
A lack of storage capacity may cause your phone to malfunction or entirely freeze. To find out how much storage space is available, go to Settings > Storage. If you are nearing the end of your storage (less than 10% of total capacity), you will need to remove certain files and useless applications to free up space.
In the Storage section of some phones, there is a Free up space button. This will take you to the file management app on your phone, where you may remove older files.
Check to see whether an app is causing your Android phone to freeze.
Problematic applications may cause your phone to freeze and become unresponsive. If you can access the rest of the phone but just the app is frozen, enter the Recent applications screen and slide to dismiss the app. Close any other programs that are running in the background if it is a RAM management issue. Before relaunching the app, you should also delete the app cache. Keep in mind that certain older and entry-level CPUs may be incapable of handling the newest games and other processor-intensive tasks.
If the situation persists, investigate whether a rogue program is to blame. Start the phone in Safe Mode and check to see if the problem remains. If it doesn't, the app is troublesome. Restart the phone, uninstall any newly installed or updated applications, and check to see if the phone freezes again.
Don't forget to keep your applications and Android software up to date. These often include bug patches to assist with the resolution of issues that may result in a frozen and unresponsive Android phone.
Resetting your phone to factory settings
If nothing else works, you may have to factory reset your phone. This is the last option since it will fully delete your phone. Before you reset your device, make a backup of any important files and documents.
If your phone is frozen or unresponsive due to hardware issues, there isn't much you can do. Contact an authorized service center to address any problems with the touchscreen or other hardware. If a repair is not feasible, you may need to purchase a replacement.
Author, Youssef Shnino.